Privacy Policy

Last updated: 8 June 2026

This policy explains how mywater.digital handles personal information. It is provided in good faith and should be reviewed by your legal adviser before being relied upon. If anything here is unclear, contact us at hello@mywater.digital.

Who we are

mywater.digital ("we", "us", "the platform") provides data and decision tools for the Australian water market. This policy covers the website at mywater.digital and the application at mywater.digital/app.

Information we collect

Account information. When you create an account, our authentication provider (Clerk) collects your name, email address and login credentials on our behalf. We do not store your password.
Usage information. Standard server logs (IP address, browser type, pages requested, timestamps) used to operate and secure the service.
Information you provide. Any details you enter into the platform, such as holdings you choose to track or preferences you set.

We do not currently process payments. If paid plans are introduced, payment details will be handled by a dedicated payment processor and this policy will be updated.

How we use information

To provide, maintain and improve the platform.
To authenticate you and keep your account secure.
To send service and announcement notifications you have subscribed to.
To monitor performance, diagnose problems and prevent abuse.

Third-party services

We rely on trusted providers to run the service, including authentication (Clerk) and cloud hosting. Market and environmental data shown in the platform is sourced from public providers such as state water registers, the Bureau of Meteorology, the Murray–Darling Basin Authority and water exchanges. These providers have their own privacy practices.

Cookies

We use only the cookies necessary to keep you signed in and to operate the site. We do not use advertising cookies.

Data retention

We keep account information for as long as your account is active and as needed to provide the service or meet legal obligations. You may request deletion of your account at any time.

Your rights

Subject to Australian privacy law, you may request access to, correction of, or deletion of your personal information. To make a request, email hello@mywater.digital.

Security

We use encryption in transit (HTTPS) and reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.

Contact

Questions about privacy: hello@mywater.digital.